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staff group

Updated 28th June 2022.

Paid Adviser 

Salary: £21,732 F.T.E Plus employer pension contribution of 6% after 3 months

Base Location: Wiltshire Hybrid working

Hours and days : Various hours are available (37 hours per week Full Time Equivalent) 

Annual Leave: 33 days per annum (inc bank holidays) pro rata

Fixed Term:  Permanent

Wiltshire Citizens Advice Supports around 15,500 clients every year with a range of advice issues including welfare benefits, debt, housing, employment and discrimination.  

If you would like to work in an interesting and stimulating environment where no two days are the same whilst making a tangible contribution to the wider community download an application here :

 

Paid Adviser-background information

Paid Adviser Application form

Paid Adviser guidance notes

Paid Adviser JD & PS

Paid Adviser-Behaviour framework
 

Closing date for applications: Friday 16th July  

Interviews: Virtual interview date to be confirmed

If you are interested in volunteering with Wiltshire Citizens Advice or would like to find out more about volunteering opportunities please go to our volunteering page.

We welcome and encourage expressions of interest from all backgrounds and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.

Wiltshire Citizens Advice (Charity no 1062219)

 We do not accept CVs as part of the recruitment process

Contact us
Please use this form to contact us, or to get advice by email.

We aim to respond to your enquiry within 5 working days.

To contact us for advice by phone, call: 0800 144 88 48 (Monday to Friday 9am to 5pm. Closed on public holidays).

Or for more ways to get advice click here.

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Your personal information

When you provide us with personal information, for example, when using this form to contact us, we take steps to ensure that your information is treated securely.

We need to record information about you to help with your enquiry. We have a legitimate interest to do this.

We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy (this will open in a new window, so that any information you have already added to this form will be kept in this window)

We need your explicit consent to keep some information, including your ethnicity, religion, health conditions, sexual orientation, and trade union membership.

If you agree, we’ll use this information, which is known as ‘special category personal data’ to:
● give you advice
● help us gather data to improve our service
● support our research in a way that you can’t be identified

For example, if you need advice about claiming certain benefits, you may want to tell us about health problems you have which may be relevant to your enquiry.

By ticking the boxes below you consent to Citizens Advice recording the special category personal data you choose to provide Citizens Advice.

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We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your special category data so that we hear from different groups.

If you agree to us getting in touch for feedback please let us know how you’d prefer to be contacted by ticking the boxes below.

I agree to Citizens Advice selecting me for feedback using my information and I give permission to be contacted for feedback by (please tick all that apply):

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