Call us for free on 0800 144 8848
Lines are open:
9am to 5pm, Monday to Friday.
Closed on public holidays.
If you call from a mobile, we’ll ask you to enter an example of a local landline number. This can be any Wiltshire number - we only use it to send your call to a local adviser if one’s available.
Relay UK (if you can't hear or speak on the phone): 18001 then 0800 144 8884
Call our debt helpline
Phone: 0800 240 4420
The debt helpline is available 9am to 5pm, Monday to Friday. It’s not available on public holidays.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say to the debt helpline: 18001 then 0800 240 4420
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK. External link
Calls to our Adviceline phone service and consumer helpline are free from mobiles and landlines. These numbers begin with 0800 or 0808.
Calls to numbers that begin with 03 cost the same as calling landline numbers that, begin with 01 and 02.
For more on call costs External link
Our 'drop in' service is temporarily suspended until further notice, due to COVID-19 (coronavirus).
For the time being we are operating a telephone and email advice service only (see left / above for details of how to contact those services).
Chippenham SN15 1EE