Links to useful online advice and information, including other organisations and websites that can help

Family and relationships

  • Web Link General advice about family matters
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    Find out what your rights are if your relationship has broken down, for example whether you can stay in the family home or who the children should live with.

    You can also find out how to deal with things like making a will, registering a birth or changing your name, and where else to go for help.

  • Web Link Ending a relationship
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    Find out how to end a relationship and sort out things like money, children and your home.

  • Web Link Death and wills
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    When someone dies there are many decisions and arrangements to make. These can be difficult in a time of grief.

    Find out what you need to do after someone has died, including who to inform and how to arrange the funeral. You can also find help with what to do about the person’s financial affairs and their will.

  • Web Link Looking after people
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    You may need community care services if you are older, disabled or ill.

    These pages explain how you can find out what services are available and how you can get them.

    You can also find out about local authority services for children in need and what happens when a child goes into care.

Contact us
Please use this form to get advice or to contact us.

We will usually respond to your enquiry by email, however sometimes we may need to call you (for example a foodbank request). We aim to respond to your enquiry within 5 working days, however during busy times it may take a little longer. Please check your junk and spam folders if you have not received a response.

If your enquiry is urgent, it’s usually better to call us on 0808 278 7995 (Lines are open Monday to Friday 9am to 4pm. Closed on public holidays, and over the festive period).
For more ways to get advice, click here.

Please note we will be closed over the festive period from noon on Tuesday 24 December 2024 and will reopen on Thursday 2 January 2025 at 9am. You can still send us your enquiry using this form during the festive period; and we will reply when we reopen.

Note: We are only able to give advice to Wiltshire residents. If you live outside Wiltshire you can find your nearest Citizens Advice here.

Your personal information
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We collect and use your personal information to help with your problem, improve our services and tackle wider issues in society that affect people’s lives. We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy.

Your details
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