Citizens Advice helping one person every two minutes with a redundancy issue

With the latest ONS employment release, Citizens Advice is warning of a surge in demand for redundancy advice.people 2

  • Between 8-12 June 2020 the charity’s frontline advisers helped one person every two minutes with a redundancy issue in England and Wales

  • Since lockdown, the number of people Citizens Advice has helped with redundancy issues has almost tripled compared to the same period last year

  • The charity’s redundancy web pages have been viewed more than half a million times during lockdown

  • On 12 June three of the top-five most-viewed advice pages were redundancy pages

Dame Gillian Guy, Chief Executive of Citizens Advice, said:

“In a heartbreaking sign of our times, our frontline advisers are helping one person every two minutes with a redundancy issue.

“Each job loss can mean a household struggling to make rent, cover their bills or pay for their food shop.

“The Job Retention Scheme has so far prevented many redundancies, but with more job losses on the horizon, the government must ensure people can access adequate support through the benefits system. It must also protect people who are facing eviction or harsh debt collection as a result of this pandemic.”

Help and information available if you're worried about your job or would like advice about redundancy and your rights at work

  • Speak to an adviser over the phone for advice if you've been dismissed, are being made redundant, or have other problems at work you'd like help to sort out. Call us on 0800 144 8848. Lines are open Monday to Friday, 9am to 5pm

Published: 16 June 2020

Footnotes

  1. Between 8-12 June the charity’s frontline advisers helped 1,200 people with 2,000 redundancy issues

  2. The charity has given one-to-one advice to 8,600 people on redundancy issues between 23 March and 12 June, a 199% increase on the same period last year. 

  3. Citizens Advice’s redundancy webpages had 672,946 pageviews between 23 March and 12 June

  4. On 12 June three of the top-five most-viewed advice pages were redundancy pages

  5. Labour market figures will be released here on 16 June 2020

 

Contact us
Please use this form to get advice or to contact us.

We will usually respond to your enquiry by email, however sometimes we may need to call you (for example a foodbank request). We aim to respond to your enquiry within 5 working days, however during busy times it may take a little longer. Please check your junk and spam folders if you have not received a response.

If your enquiry is urgent, it’s usually better to call us on 0808 278 7995 (Lines are open Monday to Friday 9am to 4pm. Closed on public holidays).
For more ways to get advice, click here.

Note: We are only able to give advice to Wiltshire residents. If you live outside Wiltshire you can find your nearest Citizens Advice here.

Your personal information
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We collect and use your personal information to help with your problem, improve our services and tackle wider issues in society that affect people’s lives. We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy.

Your details
If you are contacting us on behalf of someone else (family member, friend etc), there is limited information we can provide. Please get them to contact us themselves to allow us to provide the best service.

Fields marked with ( * ) are required.
If you don’t have a phone or don’t want us to call you, please write 000.
Special category personal data
We need your consent to record and use your special category data, which includes information about your ethnicity, health / disability, religion, sexual orientation, or trade union membership. We will only use this information for the purposes detailed in our data protection statement. Without this explicit consent we may not be able to give you full advice.
1500 characters left
Can we contact you for feedback? We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your special category data so that we hear from different groups.

If you agree to us getting in touch for feedback please let us know how you’d prefer to be contacted by ticking the boxes below.

I agree to Citizens Advice selecting me for feedback using my information and I give permission to be contacted for feedback by (please tick all that apply):