Please use this form to get advice or to contact us.
We will usually respond to your enquiry by email, however sometimes we may need to call you (for example a foodbank request). We aim to respond to your enquiry within 5 working days, however during busy times it may take a little longer. Please check your junk and spam folders if you have not received a response.
If your enquiry is urgent, it’s usually better to call us on
0808 278 7995 (Lines are open Monday to Friday 9am to 4pm. Closed on public holidays).
For more ways to
get advice, click here.
Note: We are only able to give advice to Wiltshire residents. If you live outside Wiltshire you can
find your nearest Citizens Advice here.
Your personal information
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We collect and use your personal information to help with your problem, improve our services and tackle wider issues in society that affect people’s lives. We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in
our privacy policy.
If you don’t have a phone or don’t want us to call you, please write 000.