Campaigning
Be Scam Aware Leaflet
Shop smart - Know your consumer rights and stay safe leaflet and checklist
Life Through Lockdown, report by Citizens Advice
Wiltshire Citizens Advice Cost of Living report
Wiltshire Citizens Advice Covid-19 Employment Report
There's No Place Like Home
guidance notes for applicants
Spotlight on our housing data - download the new report by Wiltshire Citizens Advice
Consumer Awareness: Make sure the seller delivers - leaflet
Moving to Universal Credit Easy Read [UCM1ER_0524]
Winter Heating Checklist
Energy know how leaflet
What you need to know about energy
The Energy Advice You Need This Winter Booklet
The Youth Penalty - How Young People Face Disproportionate Challenges with Benefits, Work, and Housing
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Citizens Advice Wiltshire
Latest service update - Spring 2025
We’re a local charity that gives advice over the phone, by email and on web chat, while reserving our face to face support for when it's most needed.
However, we are not running a drop-in service, so please call us, or email us first. This way we can work out how best to help.
Here’s how to get in touch...
We’re a local charity that gives advice over the phone, by email and on web chat, while reserving our face to face support for when it's most needed.
However, we are not running a drop-in service, so please call us, or email us first. This way we can work out how best to help.
Here’s how to get in touch...
How can we help?
whatever the problem, we're here
Get advice online
Get advice by phone
More from us
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The Youth Penalty: Barriers in Benefits, Work and Housing
At Citizens Advice Wiltshire, we support thousands of people each year with a wide range... -
What to do if you receive a letter telling you to claim...
The Move to UC is accelerating and more people in Wiltshire will receive their... -
What can I do to save money on my energy bills?
How to save money on your energy bills and what support there is to help you pay the...
Campaigns
We use our clients' experience to campaign for positive change, locally and nationally. See our latest campaigns, read our research and find out about the impact of our advice.
Opening times and where to find us
Volunteer with us
Our highly trained volunteers come from a range of backgrounds and help with everything we do.
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Have we helped?
When we promote our work to the people who need us and the people who fund us, we rely on being able to tell real-life success stories about the difference we’ve made to people’s lives.