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Two of Wiltshire’s leading charities, Alzheimer’s Support and Citizens Advice Wiltshire, are to share offices at Trinity House in Trowbridge.

Trinity House with Babs Harris and Suzanne Wigmore standing in frontThe chief executives of the two organisations discovered they were both looking for new offices at the same time so they decided to search together – and were delighted to find the perfect new home at Bryer Ash Business Park, opposite Trowbridge train station.

Alzheimer’s Support will move out of its current head office at Park Road when its lease expires next month. Wiltshire Citizens Advice is relocating from premises in Mill Street.

Suzanne Wigmore, CEO of Wiltshire Citizens Advice, said: “We’re delighted to be moving to our new offices in Trinity House, alongside Alzheimer’s Support. They, like us, play an important role in supporting the local community.     

“By moving to purpose built modern offices we’ll have the right facilities to support people now and in the future; as well as offering a much better environment for staff, volunteers and clients. It makes sense for us, both financially and in practice.

Alzheimer’s Support CEO Babs Harris said: “We are of course sorry to leave Park House, which has been a wonderful home for the past decade. We are so pleased to be able to join forces with Wiltshire Citizens Advice for the move which is timely for both organisations.

“Our rooms at Trinity House are a perfect size for our Home Support administrators, finance team and local dementia advisers. Our fundraising team is moving to Warminster where they will have an office within the Old Silk Works dementia centre. Our Devizes office is unchanged by the move.

“As a community-based charity, our most important work goes on in village halls, day clubs and people’s homes across Wiltshire and that won’t change.” 

Both charities say they have seen a surge in demand, including for telephone support, during the pandemic.

Ms Wigmore said: “As well as face-to-face advice services, many of our operational staff are based in Trowbridge, as is our Telephone Advice Line, which has become the most common way for people to access our service. Last year we answered almost 10,000 phone calls from local people seeking advice and support; and we anticipate this demand will continue to increase in the coming years.”   

 

Where to find us  

Our new offices can be found at Trinity House, Bryer Ash Business Park, Trowbridge BA14 8HE. 

Our face-to-face and drop in services will remain temporarily closed, due to COVID-19. For advice and information call freephone 0800 144 8848 (Monday to Friday, 9am to 5pm), or contact us for advice by email. More ways to get advice > 

First published: Monday 22 March 2021


 

 

Citizens Advice Wiltshire

Service update notice
Last reviewed: Monday 14 June 2021 at 9am

Our drop in service is suspended until further notice, due to COVID-19 (coronavirus).

For the time being we are operating a telephone and email only service.
Read more...

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Calne
The Library, The Strand, Calne SN11 0JU
Monday - 10am to 3pm 
Closed on bank holidays 
As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
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3 Avon Reach, Monkton Hill
Chippenham SN15 1EE
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As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
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As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
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Melksham SN12 6ES
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As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
Royal Wootton Bassett
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As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
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Five Rivers Health & Wellbeing Centre,
Hulse Road, Salisbury SP1 3NR 
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Closed on bank holidays 
As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
Tidworth
The Community Centre, Wylye Road
Tidworth SP9 7QQ
Wednesday - 10am to 3pm 
As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
Trowbridge
We moved! Our new address from Monday 15 March 2021 is:
Trinity House
Bryer Ash Business Park
(next to the train station)
Trowbridge
BA14 8HE
Our 'drop in' and face to face services remain temporarily suspended until further notice. For now, we are operating a telephone and email advice only service.
Warminster
The Library, Three Horseshoes Walk,
Warminster BA12 9BT
Tuesday - 10am to 3pm 
As a precaution, our 'drop in' service has been temporarily suspended until further notice. For now, we are operating a telephone and email advice only service. 

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